Acorns Specialist Roles
Our specialist team works in partnership with families and staff to help every individual live a happy, meaningful life.
At Acorns Health Care, we know that great support is about so much more than meeting day-to-day needs. It’s about building trusting relationships, helping people achieve their goals, and supporting every individual to live a happy, meaningful life.
Our specialist team works together to support the people we care for, their families and our staff. By sharing knowledge, listening, learning and working in partnership, we continue to provide high-quality, person-centred support every day.
Family Liaison
Our Family Liaison is here to build positive relationships with the families and loved ones of the people we support.
Families know their loved one better than anyone, and we believe that working together helps us provide the very best care. Our Family Liaison offers a friendly point of contact, ensuring families feel welcomed, listened to and involved throughout their loved one’s journey with Acorns.
How we support families
- Open, honest and supportive communication.
- Guidance with care planning and important decisions.
- Regular updates about service developments and helpful information.
- Opportunities to share feedback and ideas.
- Support during transitions, reviews or significant life changes.
Our aim is for every family to feel informed, valued and confident that their loved one is receiving compassionate, high-quality support.
Positive Behaviour Support Lead
Our Positive Behaviour Support Lead works alongside the people we support, their families and our staff teams to help every individual live a fulfilling and meaningful life.
Positive Behaviour Support is about understanding why behaviours happen and working proactively to improve communication, wellbeing, independence and quality of life. By recognising each person’s unique strengths, preferences and needs, we can reduce behaviours of concern and create positive outcomes.
Our Positive Behaviour Support Lead
- Develops and reviews Positive Behaviour Support plans.
- Works with families to understand each person’s history, communication and preferences.
- Supports staff to provide consistent, person-centred support.
- Reviews incidents to identify learning opportunities and improve practice.
- Promotes least restrictive practice and positive outcomes.
- Delivers person-centred training and coaching to our teams.
- Helps individuals achieve their goals while maintaining dignity, choice and independence.
By understanding the person, not just the behaviour, we create happier, safer environments where people can thrive.
Learning & Development Lead
Our Learning & Development Lead ensures every member of our team has the knowledge, confidence and skills to provide exceptional care.
We are passionate about continuous learning because well-trained, confident staff deliver better outcomes for the people we support. Investing in our teams means investing in the quality of care we provide.
Our Learning & Development Lead
- Delivers engaging training programmes.
- Supports new colleagues through comprehensive inductions.
- Provides refresher training and competency assessments.
- Coaches and mentors staff and managers.
- Ensures training reflects current legislation, guidance and best practice.
- Encourages professional growth and continuous improvement across all our services.
For families, this means peace of mind knowing their loved one is being supported by caring professionals who are knowledgeable, skilled and committed to delivering outstanding care.
Working Together
Although each role has its own area of knowledge, we all share one common goal: To provide the very best support for the people we care for.
By combining specialist knowledge, ongoing learning and strong partnerships with families, we create safe, compassionate and person-centred services where every individual is valued, respected and supported to live the best life possible.
Together, we’re helping people grow, achieve and flourish, every single day.
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