By Email …

On a general note can I just say how grateful I am for everyone’s input but particularly to Acorns for giving G not just a place to live but a home and a family. For giving her back her life.

She is returning back to the G who left home 6 years ago to go to college. She is allowed to be herself and do the things that keep her happy and is a far cry from how she’s been looked after todate in the community and in hospital.

She’s enjoying the busy-ness of the flat and having lots of people around which is a million miles away from the documented isolated young lady that shehad been forced to become. I can see the care and compassion in every member of staff that supports her without exception regardless of whether they are a favourite or not.

They are an exceptional company who have recognised that to keep her happy she needs variety, a relaxed routine, lots of people and freedom to move around.

Thank you Sue and your team for all your support and hard work.

Regional Trainer – Health & Social …

I am a Regional Trainer from Lifetime Training. I have been the trainer for a number of Amanda’s staff and have worked with Amanda to support the learners through their level 2 and level 3 qualifications.

During the 78 months I have been delivering these qualifications to the learners Amanda has been instrumental in providing the support needed for the apprentices to complete their qualifications. Amanda has always showed an interest and has been proactive in finding out how the staff are progressing and has always been willing to support them with their personal and professional development. It is clear that shehas a good rapport with her staff team and that they respect her. I have witnessed Amanda supporting staff in their roles by positively encouraging them to take on more responsibilities, improving their confidence and to access new or existing sources of information.

The engagement of the manager in supporting our learners is essential and it is not always the case that a manager is this engaged. Amanda’s support to the learners and myself has helped solve issues very quick and has resulted in excellent results for the staff on apprenticeships.

Southern Health NHS Foundation Trust …

I have very much enjoyed working with Sue Vaughan over the past few years and would like to wish you every success.

I will always be grateful for your support and expertise in identifying a care pathway for one of my clients. This client transitioned from long term hospital placement to supported living very successfully. This hugely improved this clients quality of life and wasonly possible because you had a were able to look at the positive outcome and did not dwell on negative aspects.

This was a clear reflection of unconditional positive regard.

Southern Health NHS Foundation Trust …

Hi all, Everyone at The Avenue have been excellent. The care given and demonstrated throughout has been exceptional. Steve has really accepted most if not all staff really really quickly and that is a first.

Having spent a few days with him last week was really good. I was well looked after too. I am very very surprised I managed to fit all his furniture bar one item (but it got broke during the move.} Into his room. That was thanks to the planning and putting up of shelves etc.

I am really proud of Steve right now and equally proud of the team. This was a really good decision for Steve to make this his home.

The video calls by me are quite funny because I cannot hear or lip read so goodness knows what is being said by Steve and my response must be somewhat off the mark. Once again thank you to all of you.