Philosophy of care

“Empowering Lives
Through Innovative Care”

At Acorns Health Care, we deliver transformative support through an innovative, person-centred approach. By listening to your needs and respecting your choices, Acorns provide discreet, dignified, and compassionate support in the place and manner you choose.

Our commitment to privacy, independence, and excellence ensures that every individual
we support feels empowered, respected, and fulfilled. It is our priority to ensure that
everyone lives a life that is meaningful, secure, and truly their own.

At Acorns Health Care, we deliver transformative support through an innovative, person-centred approach. By listening to your needs and respecting your choices, Acorns provide discreet, dignified, and compassionate support in the place and manner you choose.

Our commitment to privacy, independence, and excellence ensures that every individual
we support feels empowered, respected, and fulfilled. It is our priority to ensure that
everyone lives a life that is meaningful, secure, and truly their own.

Mission

Key principles of our approach:
To provide outstanding supported living services that empower individuals with learning disabilities, autism, and complex mental health disorders to live with independence, dignity, and purpose, while nurturing a compassionate and skilled team dedicated to their success.

We are committed to:

  • Responding to the unique and expressed needs of each individual we support.

  • Delivering care that reflects their wishes, in the manner and place of their choosing.

  • Listening with empathy, understanding deeply, and offering unwavering care and support.

Vision

To be a beacon of excellence in care, whereby every individual is empowered to live a life of independence, and fulfilment, with dignity and autonomy. We aspire to transform lives by setting the highest standards of compassion, innovation, and quality, ensuring that those we support thrive in an environment of respect, choice, and security.

Values

Our core values define who we are and guide everything we do:

Privacy

We deliver care and support with discretion and confidentiality, safeguarding the trust of those we support.

Dignity

We honour the dignity, privacy, and personal space of every individual, recognising their expressions as reflections of their unique experiences.

Independence

We empower individuals to live the life desired, minimising unnecessary restrictions, and actively support their autonomy.

Choice

We base our care on continuous
consultation with those we support, alongside their families and professionals when appropriate, ensuring their voice
shapes their care.

Rights

We champion fairness, equality, and respect for all, celebrating individuality, diverse cultures, and beliefs, especially for those who have faced inequality.

Fulfilment

We encourage participation in everyday decisions, fostering lives that are meaningful, active, satisfying, contented, and, above all, happy and secure.

Excellence

We strive for the highest standards in care and support, driving innovation and quality to set the benchmark for exceptional service.

Empowerment

We uplift both the individuals we support and our dedicated staff, promoting independence, dignity, and well-being for all.

Compassion

We lead with heart, cultivating a culture of kindness, respect, and understanding that inspires exceptional lives.

Testimonials

Email from a parent

Everyone at The Avenue has been excellent. The care given and demonstrated throughout has been exceptional. S has really accepted most, if not all, staff really, really quickly, and that is a first.

I have never known S be so happy in a placement as this one…every single person at the Avenue is amazing. The love and care for the residents stands out. Well done to you all.

Massive thanks

Testimonials

From a Commissioner

On a general note can I just say how grateful I am for everyone’s input but particularly to Acorns for giving G not just a place to live but a home and a family. For giving her back her life.

She is returning back to the G who left home 6 years ago to go to college. She is allowed to be herself and do the things that keep her happy, and is a far cry from how she’s been looked after to date in the community and in hospital.

Testimonials

Karen Nichols

Southern Health NHS Foundation Trust

I will always be grateful for your support and expertise in identifying a care pathway for one of my clients. This client transitioned from long term hospital placement to supported living very successfully. This hugely improved this clients’ quality of life and was only possible because you were able to look at the positive outcome and did not dwell on negative aspects.